Photo courtesy of The Fred Hollows Foundation.

Privacy & Security

The Fred Hollows Foundation is committed to protecting your privacy. For further information please read on:

Your continued use of this website indicates that you accept this Privacy & Security Policy and consent to the collection and use by us of any personal information you provide while using this site.

What Personal Information We Collect

If you choose to provide us with your personal information, it will generally be:

Your name, address, telephone and email

When We Collect Your Personal Information

Generally, we will only collect personal information about you via this website if:

  • You send us an email or
  • You give us any personal information when using any part of this website

We will ask you when we need you to provide further personal information for any reason.


What We Tell You When We Collect Your Personal Information

Whenever we collect personal information from you, we will do everything we can to let you know:

  • How to contact us
  • Why we are collecting the information
  • If we are required by law to collect the information
  • The consequences (if any) for you if the information is not provided

How We Use Your Personal Information

We will only collect the information that we need to deliver and improve the services or information that we provide. This includes processing donations, providing receipts and sending information to you.

Who Will Have Access to Your Personal Information

Unless we are required to provide your personal information to others for purposes relating to public safety and law enforcement or financial transactions, your personal information provided to us via this website will only be seen or used by persons working for us and our contracted service providers, for example ecommerce providers, who are bound by privacy legislation.

Security of Your Personal Information

We take reasonable steps to ensure the security of personal information by storing it in a secure environment. If contract service providers are used they will be bound by our privacy policy.

This website has security measures designed to protect against the loss, misuse and/or alteration to your personal information under our control. However, information exchanged via the internet may be accessed and used by people other than those for whom it is intended. If you send us any personal information by email it is sent at your own risk.

Security Measures for Credit Card Donations

We use the Charity Choice online donations service for all of our online donations transactions. Charity Choice is completely secure and uses an advanced encryption technology provided by Secure Sockets Layer (SSL), a recognised authentication and encryption software. This means that the site encrypts all of your personal information, including your credit card number, name, and address, so it is unreadable to anyone outside the transaction process.

For further information please see their website.

Opting Out

If you would like to opt out of receiving future communications from us, please contact us.

Cookies

When you visit this website a record of your visit is logged. The following data is supplied by your browser:

  • Your IP address and or domain name
  • Your operating system (type of browser and platform)
  • The date, time and length of your visit to the website
  • The resources you accessed and the documents you downloaded
  • This information is used to compile statistical information about the use of our website. It is not used for any other purpose. If you do not want 'cookies' to be used please adjust your browser to disable them.

Links to Other Websites

When you leave this website you will be going to websites that are beyond our control. These websites may collect your personal information. Our 'Privacy & Security Policy' does not apply to external links or other websites. We encourage you to read the privacy policies of any website you link to from this website.

Further Information

If you wish to find out further information related to any privacy issue please contact us:

The Fred Hollows Foundation UK

Phone: +44 (0)845 644 8105 
Fax: +44 (0)845 644 8109
Email: sjones@hollows.org

Address: No Limits Centre, Bishop Heber Campus, Chester Road, MALPAS, SY14 8JD

We are a UK Registered UK Charity no. 1074478